Privacy Policy
Last updated: Jan 28, 2026 11:38 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://joyspringvitamins.com/ website (the “Website”) operated by JoySpring Holdings LLC, a(n) Limited Liability Company formed in North Carolina, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
Identifying information - Postal / Shipping address
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
Identifying information - Billing address
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
Identifying information - Phone number
Specific piece of information
How we use this information
- Booking and managing calendar appointments
- Counting ad impressions to unique visitors
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending your information to other third parties we use to manage our interactions with you
- Sending SMS messages
- Shipping purchases
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - IP address
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying social media content and tracking interactions with such social media content
- Displaying embedded maps and tracking and analyzing interactions with such maps
- Displaying fonts
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Providing customer service
- Providing videos and tracking user interactions with such videos
- Resolving disputes
- Responding to consumer messages
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Email address
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Device identifier
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying embedded maps and tracking and analyzing interactions with such maps
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Providing videos and tracking user interactions with such videos
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Alias
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Online identifier
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying embedded maps and tracking and analyzing interactions with such maps
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Providing videos and tracking user interactions with such videos
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Account name
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
Financial information - Credit card or debit card number
Specific piece of information
How we use this information
- Processing payments
Financial information - Card expiration date
Specific piece of information
How we use this information
- Processing payments
Financial information - Card CVV (security code)
Specific piece of information
How we use this information
- Processing payments
Characteristics of protected classifications - Age
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
Characteristics of protected classifications - Gender
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Sending your information to other third parties we use to manage our interactions with you
- Shipping purchases
Commercial information - Products or services purchased, obtained or considered
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Shipping purchases
Commercial information - Purchasing or consuming histories or tendencies
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Processing or fulfilling orders or transactions
- Processing payments
- Resolving disputes
- Shipping purchases
Internet or other electronic activity - Browsing history
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying social media content and tracking interactions with such social media content
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Search history
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying social media content and tracking interactions with such social media content
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying social media content and tracking interactions with such social media content
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Providing videos and tracking user interactions with such videos
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Information regarding your interactions with advertisements
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Marketing and advertising
- Targeted advertising
- Verifying position and quality of ad impressions
Sensitive personal information - Geolocation information
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Marketing and advertising
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Social media user ID
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Displaying social media content and tracking interactions with such social media content
- Marketing and advertising
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Information regarding your interaction with the social embedding features
Specific piece of information
How we use this information
- Displaying social media content and tracking interactions with such social media content
Internet or other electronic activity - Information regarding your interaction with embedded videos
Specific piece of information
How we use this information
- Providing videos and tracking user interactions with such videos
With whom we share your personal information
We share the following personal information with the following categories of third parties:
Identifying information - Name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data linking platforms
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Identifying information - Postal / Shipping address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Identifying information - Billing address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data linking platforms
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Identifying information - Phone number
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Social networks
- SMS Campaign Service Providers
- Website or application development and design vendors
Identifying information - IP address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data analytics providers
- Data linking platforms
- Email marketing vendors
- Email service providers
- Financial transactions processors
- Font vendors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Map vendors
- Security services vendors
- Shipping companies
- Social networks
- Spam prevention vendors
- Video embedding vendors
- Website or application development and design vendors
Identifying information - Email address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Social networks
- Website or application development and design vendors
Identifying information - Device identifier
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Data analytics providers
- Data linking platforms
- Hosting providers
- Map vendors
- Security services vendors
- Social networks
- Spam prevention vendors
- Video embedding vendors
- Website or application development and design vendors
Identifying information - Alias
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Social networks
- Website or application development and design vendors
Identifying information - Online identifier
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Data analytics providers
- Data linking platforms
- Hosting providers
- Map vendors
- Security services vendors
- Social networks
- Spam prevention vendors
- Video embedding vendors
- Website or application development and design vendors
Identifying information - Account name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data linking platforms
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Financial information - Credit card or debit card number
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Financial transactions processors
Financial information - Card expiration date
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Financial transactions processors
Financial information - Card CVV (security code)
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Financial transactions processors
Characteristics of protected classifications - Age
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data linking platforms
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Characteristics of protected classifications - Gender
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data linking platforms
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Commercial information - Products or services purchased, obtained or considered
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Commercial information - Purchasing or consuming histories or tendencies
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Email service providers
- Financial transactions processors
- Fraud prevention services vendors
- Government or law enforcement entities
- Hosting providers
- Shipping companies
- Website or application development and design vendors
Internet or other electronic activity - Browsing history
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Security services vendors
- Social networks
- Spam prevention vendors
- Website or application development and design vendors
Internet or other electronic activity - Search history
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Security services vendors
- Social networks
- Spam prevention vendors
- Website or application development and design vendors
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Data analytics providers
- Hosting providers
- Security services vendors
- Social networks
- Spam prevention vendors
- Video embedding vendors
- Website or application development and design vendors
Internet or other electronic activity - Information regarding your interactions with advertisements
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Data analytics providers
- Hosting providers
- Social networks
- Website or application development and design vendors
Sensitive personal information - Geolocation information
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Data analytics providers
- Hosting providers
- Social networks
- Website or application development and design vendors
Identifying information - Social media user ID
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Social networks
- Website or application development and design vendors
Internet or other electronic activity - Information regarding your interaction with the social embedding features
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Hosting providers
- Social networks
- Website or application development and design vendors
Internet or other electronic activity - Information regarding your interaction with embedded videos
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Hosting providers
- Video embedding vendors
- Website or application development and design vendors
We will not share your actual consent to receiving SMS messaging with any third parties or affiliates. This means that when you consent to receiving SMS messages from us, this will not automatically opt you into receiving SMS messaging from any other company.
SMS messaging
We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you informational and promotional messages. Our SMS program can be described as follows: “Joyspring Vitamins: Your order #12345 has shipped and is on its way. Track here: [link]. Reply STOP to opt out.”All messages will originate from +1 (833) 778-1018. We will send you messages 1 time per week. Please note that messaging frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at hi@joyspringvitamins.com. If you text us “Stop”, you will receive the following confirmation message: NETWORK MSG: You replied with the word "stop" which blocks all texts sent from this number. Text back "unstop" or "start" to receive messages again.. If you would like to re-subscribe to receiving SMS messages from us, you can do so by texting "start", by re-enrolling through the website, or by contacting us. If you need assistance with SMS messaging, you can obtain that assistance by texting "help" or by contacting us. If you text “Help” to us, you will receive the following reply: JoySpring: For help reach us at hi@joyspringvitamins.com. Msg & data rates may apply & frequency may vary. Reply STOP to opt out.For additional information regarding SMS messaging, please read our Terms of Service: https://joyspringvitamins.com/pages/terms-of-service. We use Klaviyo to send SMS messages. To learn more about their privacy practices and terms, please read their Privacy Policy and Terms of Service.
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with websites or with advertisements. This Website does not set cookies.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
This Website uses Hotjar Analytics to track and analyze your interactions with our Website. This means that Hotjar Analytics and Hotjar Ltd. may collect your personal information such as your IP address, device identifier and online identifier and may place cookies on your device to determine and analyze how you interact with our Website. You can learn more about the personal information that Hotjar Analytics collects by viewing their privacy page and Privacy Policy. You can opt out of being tracked for analytics at any time by implementing Do Not Track on your browser.
This Website uses Shopify Analytics to track and analyze your interactions with our Website. This means that Shopify Analytics and Shopify, Inc. may collect your personal information such as your IP address, device identifier and online identifier and may place cookies on your device to determine and analyze how you interact with our Website. You can learn more about the personal information that Shopify Analytics collects by viewing their Privacy Policy. You can opt out of being tracked by analytics at any time by adjusting your browser settings.
Advertising and remarketing
This Website uses the Google remarketing service. We use this service to display advertisements to people who have interacted with our Website in specific ways. This remarketing service places a cookie or a device identifier or other technology that tracks your behavior online and displays advertisements for our products or services to you on third-party websites across the Internet through the Google Content Network. You can opt out of the use of cookies or device identifiers by Google by visiting Google’s Ad Settings. You can opt out of third party vendor’s use of cookies by visiting the Network Advertising Initiative Opt-Out Page or control the use of device identifiers by changing your device’s settings.
This Website uses the Meta remarketing service. This means that third parties, including Meta, may use web cookies, beacons, and other storage technologies to collect or receive information from this Website and elsewhere on the Internet and use that information to provide measurement services and targeted ads to you on Facebook and elsewhere. This Website also uses the Meta Pixel, which is an analytics tool that allows us to measure the effectiveness of our advertising by understanding your interactions with this Website and our advertisements. The personal information collected by the Meta Pixel is anonymized to us but is processed and stored by Meta Platforms, Inc. You can opt out of this practice by visiting Meta̛s Ad Practices Page.
Security and spam prevention
This Website uses reCAPTCHA. ReCAPTCHA is a service from Google that helps distinguish between humans and bots, thereby helping prevent spam. reCAPTCHA works by collecting hardware and software information, such as device and application data and the results of integrity checks, sending that data to Google. Please read Google̛s Privacy Policy and Terms of Service to learn more about reCAPTCHA and how Google uses your personal information.
The rights of Nevada residents
All visitors or users of this Website have the following rights with regard to their personal information:the right to opt out of sales of your personal information.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
hi@joyspringvitamins.com
30 N Gould St Sheridan, WY, 82801-6317 United States
United States
https://joyspringvitamins.com/
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Questions
If you have any questions about this Privacy Policy, please contact us at hi@joyspringvitamins.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.